Privacy Policy

Last updated: May 15, 2026

Car Accident Helpline ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect from visitors to caraccidenthelpline.com (the "Site"), how we use and share it, and the choices you have regarding that information.

Contents 1. Information We Collect 2. How We Use Your Information 3. How We Share Your Information 4. TCPA Consent and Communications 5. Cookies and Tracking Technologies 6. Third-Party Services 7. Data Security 8. Your Choices and Rights 9. Children's Privacy 10. Changes to This Policy 11. Contact Us

1. Information We Collect

When you complete our intake form or otherwise interact with the Site, we may collect:

Contact information — first name, last name, phone number, and email address.
Case information — answers you provide about an accident, including severity, fault, legal representation status, and timing.
Technical information — IP address, browser type and version, operating system, referring URL, pages viewed, time spent on the Site, and similar usage data.
Tracking identifiers — cookies, pixel tags, and other identifiers placed by our analytics and advertising partners.

We collect this information directly from you when you submit it, automatically as you browse the Site, and from third-party advertising and analytics providers.

2. How We Use Your Information

We use the information we collect to:

Match you with participating attorneys or advocates in our network who may be able to evaluate your potential claim.
Contact you by phone, SMS, email, or autodialer about your free consultation request.
Operate, maintain, secure, and improve the Site.
Measure the effectiveness of our marketing campaigns and advertisements.
Comply with legal obligations, including responding to lawful requests from public authorities.
Detect, prevent, and address fraud, abuse, and security incidents.

We may share your information with:

Participating attorneys, law firms, and advocates in our advertising network for the purpose of evaluating your potential claim.
Service providers who help us operate the Site (hosting, analytics, call routing, fraud prevention, lead delivery, marketing).
Advertising partners who help us deliver and measure marketing campaigns.
Authorities and others when required by law, court order, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Successors in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.

We do not sell your personal information for monetary consideration. We may, however, share information with marketing partners in ways that could be considered a "sale" or "share" under certain state privacy laws — see the California Privacy Notice for details and opt-out rights.

By submitting your contact information through our form, you provide express written consent under the Telephone Consumer Protection Act (TCPA) for Car Accident Helpline and our network of participating lawyers and advocates to contact you by telephone, autodialer, pre-recorded message, and text/SMS at the number you provide, even if that number is on a Do-Not-Call list. Consent is not a condition of any purchase. Message and data rates may apply. Reply STOP to cancel SMS messages and HELP for help.

5. Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar technologies to remember your preferences, measure how the Site is used, deliver advertising, and analyze campaign performance. You can configure your browser to refuse cookies or to alert you when cookies are being sent; however, some portions of the Site may not function properly without them.

6. Third-Party Services

The Site uses third-party services that may set their own cookies and collect information independently. These currently include — and may change without notice — Google Analytics, Google Tag Manager, Meta (Facebook) Pixel, NewsBreak, TrustedForm by ActiveProspect, and Jornaya/LeadiD. Each provider's privacy practices are governed by its own policy.

7. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction. No internet transmission or electronic storage is 100% secure, however, so we cannot guarantee absolute security.

8. Your Choices and Rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information; to opt out of certain processing (including sales/sharing); and to withdraw consent. To exercise any of these rights, please contact us using the details below. We will verify your identity before responding.

9. Children's Privacy

The Site is not directed to children under 18, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the most recent revisions. Continued use of the Site after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

Questions about this Privacy Policy? Email privacy@caraccidenthelpline.com.