California Privacy Notice

Last updated: May 15, 2026

This California Privacy Notice supplements the Privacy Policy of Car Accident Helpline and applies solely to California residents. It is provided under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act ("CCPA/CPRA"). Capitalized terms not defined here have the meanings given in the CCPA/CPRA.

Contents 1. Categories of Personal Information We Collect 2. Sources of Personal Information 3. Business and Commercial Purposes 4. Disclosure for Business Purposes 5. "Sale" or "Sharing" of Personal Information 6. Retention 7. Your California Rights 8. How to Exercise Your Rights 9. Authorized Agents 10. Non-Discrimination 11. "Shine the Light" 12. Contact

1. Categories of Personal Information We Collect

In the past twelve (12) months, we may have collected the following categories of personal information about California consumers:

Identifiers — name, postal address, IP address, email, phone number, account name, online identifiers.
Cal. Civ. Code §1798.80(e) categories — name, contact details, and information about an accident you submit.
Internet or other electronic network activity information — browsing history, search history, interactions with our Site and advertisements.
Geolocation data — approximate location derived from IP address.
Inferences — drawn from the above to create a profile reflecting preferences and behaviors.

We do not knowingly collect Sensitive Personal Information as defined by the CPRA. If a participating attorney requests additional information from you directly, that interaction is governed by the attorney's own privacy practices.

2. Sources of Personal Information

We obtain personal information from:

You directly, when you complete forms or otherwise interact with the Site.
Automated technologies on the Site (cookies, pixels, server logs).
Advertising and analytics partners.
Public sources, where appropriate.

3. Business and Commercial Purposes

We use personal information for the purposes described in the Privacy Policy, including matching you with participating attorneys, contacting you about your free consultation, operating and improving the Site, marketing measurement, and legal compliance.

4. Disclosure for Business Purposes

We may disclose each of the categories of personal information listed above to: participating attorneys and advocates in our network; service providers and contractors who help us run the Site and our marketing; advertising partners; and authorities or others when required by law.

We do not sell personal information for monetary consideration. However, our use of cookies, pixels, and similar advertising technologies on the Site may be considered a "sale" or "sharing" under the CPRA. The categories of personal information that may be "sold" or "shared" include: Identifiers, Internet/network activity, Geolocation, and Inferences. We do not knowingly sell or share the personal information of California residents under 16 years of age.

You have the right to opt out of the "sale" or "sharing" of your personal information. To opt out, please submit a request as described below, or enable a Global Privacy Control (GPC) signal in your browser when you visit the Site.

6. Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, tax, or reporting requirements, and as permitted by applicable retention schedules.

7. Your California Rights

Subject to certain exceptions, California residents have the right to:

Know what personal information we have collected about them and how it has been used and shared.
Access a copy of the specific pieces of personal information we have collected.
Delete personal information we have collected.
Correct inaccurate personal information.
Opt out of the "sale" or "sharing" of personal information.
Limit the use of Sensitive Personal Information (we do not knowingly collect such information).
Non-discrimination for exercising any of these rights.

8. How to Exercise Your Rights

To exercise any of the rights listed above, email privacy@caraccidenthelpline.com with the subject line "California Privacy Request" and include your full name, the email and phone number you submitted (if any), and a description of the right you wish to exercise. We will respond within the timeframes required by law (generally within 45 days, with one 45-day extension if reasonably necessary).

We will need to verify your identity before processing your request. Verification may require us to ask for additional information to match against information we already hold.

9. Authorized Agents

You may use an authorized agent to submit a request on your behalf. We will require written proof of authorization and may still need to verify your identity directly.

10. Non-Discrimination

We will not deny goods or services, charge different prices, or provide a different level or quality of services because you exercised any of your California privacy rights.

11. "Shine the Light"

California Civil Code § 1798.83 ("Shine the Light") permits California residents to request information about the disclosure of personal information to third parties for direct marketing purposes. We do not disclose personal information to third parties for their own direct marketing without your consent. To make a request under this law, contact us at the address below.

12. Contact

Questions or requests under this Notice? Email privacy@caraccidenthelpline.com.